Vaibhav Gupta
IT & BFSI Leader | Program & Service Delivery Management | Transformation Specialist | Technology Services | Wipro
- Role
- Program Manager at Wipro
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Vaibhav Gupta
Results-driven professional with 12+ years of progressive experience in Program & Project…
Experience
Program Manager
Oct 2022 — Present · Mumbai, IN
Delivered 95%+ CSAT, consistent SLA achievement, and significant margin improvement through cost/resource optimization.Owned full P&L accountability, ensuring revenue growth and financial governance while optimizing quarterly costs and efficiency.Led automation initiatives in IT Operations, enhancing productivity and driving digital adoption across multiple service lines.Strengthened stakeholder engagement with senior leadership, vendors, and client executives, ensuring seamless collaboration and conflict resolution.Actively supported business development, unlocking new revenue opportunities within existing accounts.
Education
Liverpool John Moores University
Master of Business Administration - MBA
2022 — 2023
PSIT Kanpur (Pranveer Singh Institute of Technology)
Engineer’s Degree
2008 — 2012
G.S.V.M. Inter College
High School
2004 — 2008
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