Vaibhav Dalal
General Manager, Automation & Software Development at Tech Mahindra [BPS] with expertise in Generative AI, Conversational AI & Digital engineering.
- Role
- General Manager, Automation and Software Development at Tech Mahindra
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Vaibhav Dalal
Tech Mahindra\'s General Manager of Automation and Software Development, with over 15…
Experience
General Manager, Automation and Software Development
Jan 2023 — Present · Mumbai, IN
Skills
- IT Service Management
- Transition Management
- Telecommunications
- Customer Relationship Management (Crm)
- Process Improvement
- Requirements Analysis
- Management
- Pre-Sales
- Team Management
- Business Process Improvement
- Project Management
- Outsourcing
- Business Strategy
- Performance Management
- Crm
- Software Development
- Business Process Outsourcing (Bpo)
- Enterprise Software
- Contact Centers
- Service Delivery
- Business Analysis
- Vendor Management
- Business Development
- Call Centers
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