Vaibhav Walavekar
6X Salesforce Certified | Ranger in Trailhead | Salesforce Developer
- Role
- Salesforce Developer at Wipro
- Location
- Kolhapur, MH, IN
- LinkedIn followers
- 500 followers
About Vaibhav Walavekar
Salesforce Developer with 3+ years of experience delivering innovative CRM solutions that enhance customer service and streamline processes. Skilled in Apex, Lightning Web Components, omni-channel routing, case management, WhatsApp integration, and Einstein Bots. Passionate about building scalable, automated solutions that improve team productivity and customer satisfaction. Let’s connect to explore how I can help drive your Salesforce success.
Experience
Salesforce Developer
Dec 2021 — Present · Pune, IN
Skilled Salesforce Service Cloud Developer with 3.5 years of experience designing, implementing, and optimizing Salesforce solutions to enhance customer service operations. Proficient in configuring Service Cloud features, building custom Apex classes and triggers, and leveraging advanced tools to create seamless and efficient customer experiences.Key Expertise:Service Cloud Development: Case management, omni-channel routing, and process automation with flows and workflows.Apex & LWC Development: Crafting scalable, efficient custom solutions using Apex and Lightning Web Components.WhatsApp Integration: Configuring and optimizing Salesforce for WhatsApp customer interactions to enhance real-time communication.Einstein Bots: Building intelligent chatbots for automated and personalized customer support.Surveys: Creating and managing customer feedback processes within Salesforce to drive service improvements.Skill-Based Routing: Advanced expertise in configuring intelligent routing systems to ensure optimal agent assignment.Data Loading: Ensuring accurate and efficient data imports using tools like Data Loader and Data Import Wizard.
Education
Bharati Vidyapeeth's College of Engineering
Bachelor of Engineering - BE
2017 — 2021
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