Vaibhav Singhal

Software Engineer @WheelsEye

Gurugram, IN

Designed and scaled an Order Management System handling 5K+ orders/week, improving package creation time by30% and enabling flexible multi-product bundling.• Developed an automated invoicing system, reducing finance ops time by 40% and enabling daily paymentreconciliation.• Built a context-aware chatbot (Kafka + Spring Boot), cutting support tickets by 20% and improving customerresponse times.• Engineered a trip management system (MapMyIndia API), optimizing routing and reducing route-related queries by25%. • Integrated ULIP & Surepass APIs for real-time vehicle document alerts, reducing compliance gaps by 30%. • Developed an Instagram-like “Stories” feature for product promotions, increasing in-app visibility and boosting salesby 15%. • Optimized core V2 APIs, reducing 99th percentile latency to 650ms and cutting average response time by 10s. • Resolved a critical OTP validation flaw by adding verification & rate-limiting, preventing unauthorized access.• Launched the ”Vehicle Sold” feature, automating 42K+ backend operations and improving user retention.• Developed a unified subscription module, centralizing control and reducing API latency from 650ms to 250ms