Vaibhav Shah
Senior Manager @Tata Motors
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WORK HISTORY
Senior Manager @Tata Motors
Mumbai, IN
Digital Finance & Insurance Opportunity - Pioneered Industry-First Digital Lending Platform: Led creation and launch of a groundbreaking digital lending platform for commercial vehicle loans, encompassing ideation, product research, vision, conceptualization, wireframing, and customer journey design. Partnered with six financiers and improved conversion funnel resulting into reduction of loan disbursement TAT by 50%-Forged Strategic Partnerships: Led partnership development for digital finance and insurance products, expanding the platform\'s reach and onboarding new potential financiers-Unveiled New Business Opportunities: Conducted in-depth market research for \"Working Capital Loan\" and \"Digital Insurance,\" identifying potential business benefits for Tata Motors-Championed \"Fleet Wallet\" Innovation: Evaluated the \"Fleet Wallet\" offering and designed comprehensive use cases, creating a single gateway for fleet owners to manage payments within the Tata Motors ecosystem• Influencer Program Revamp-Designed Strategic Engagement Program: Developed a comprehensive engagement program for vehicle drivers, analyzing their needs and designing an end-to-end journey to identify touchpoints where Tata Motors can support them, fostering mutually beneficial relationships and driving new business acquisition-Enhanced Mechanic Loyalty: Diagnosed gaps in the existing mechanic loyalty program and proposed strategies to improve retention and attract new mechanics, strengthening the company\'s service network• New Digital Trends Exploration-Led cross-functional teams across sales, service and spares to identify AI/ML use cases useful for their business which will help them grow their business or improve internal process-Identified XaaS (Anything as a service) business models which are applicable for Tata motors out of 15 models are taken ahead for further evaluation and viability
EDUCATION
K J Somaiya Institute of Management
MMS, Finance, General
University of Mumbai
Bachelor of Engineering (B.E.), Electronics and Telecommunication
ABOUT VAIBHAV SHAH
Digital Strategist with 7+ years of experience in strategy, product management and…
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