Vaibhav Raghav

Circle Business Head @The Federal Bank Limited

New Delhi, IN

In my current role as Circle Business Head, I lead multi-branch operations and drive sales and strategic initiatives across the region. I am responsible for strategizing and executing growth plans that surpass revenue targets and enhance overall profitability. My focus on digital adoption and customer experience transformation has been pivotal in elevating service standards and customer satisfaction. I also manage government institutions’ accounts, ensuring compliance and fostering strong institutional relationships.Achievements- Successfully implemented streamlined service processes that improved customer satisfaction- Built and scaled robust sales and distribution channels, maximizing reach and penetration- Mentored and inspired sales and operations teams, fostering a performance-driven culture.