Vaibhav Gautam
Customer Service Specialist @Teleperformance Global Services
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WORK HISTORY
Customer Service Specialist @Teleperformance Global Services
Indore, IN
Handled inbound customer calls related to financial service support and transactions.Resolved customer queries efficiently while ensuring high service quality.Followed data security and compliance guidelines during customer interactions.Maintained accurate call documentation and CRM updates.
EDUCATION
St. Joseph's Hr. Sec. School waidhan
Intercollege, PCM
Shri Vaishnav Vidyapeeth Vishwavidyalaya, Indore
Bachelor of Technology - BTech, Computer Science
ABOUT VAIBHAV GAUTAM
I’m a 2025 B.Tech (Computer Science) graduate passionate about building robust backend systems and applying AI/ML to real‑world problems. Technical Skills : Java | Python | SQL | RESTful APIs | Flask | Spring Boot | Docker | AWS Projects & Experience : • Interned as an AI/ML developer – trained models on samples to boost prediction accuracy by 12% • Built a Java‑based e‑commerce backend supporting product catalog, user auth & payment flows • Developed a Flask app for placement prediction, helping 200+ students assess their chances I thrive on combining software engineering with data‑driven insights and am actively seeking roles in backend development or AI/ML engineering.Here\'s my work:GitHub: https://github.com/vaibhav-1707Let’s connect!
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