Vaibhav Baviskar
MCT | MCP | Dynamics 365 Technical Lead | CRM Solution Architect | Power Platform | Azure Integrations
- Role
- Team Lead - Microsoft Dynamics Crm at Tata Capital
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Vaibhav Baviskar
Microsoft Dynamics 365 Technical Lead and Solution Architect with 10+ years of experience delivering and leading enterprise CRM solutions across NBFC, Travel, Real Estate, Healthcare, and Infrastructure domains.Currently leading CRM architecture and technical delivery at Tata Capital (Tata Motors Finance), with ownership of Dynamics 365 Sales and Customer Service platforms, Power Platform automation, and enterprise integrations. Delivered measurable results including ~35% improvement in case resolution efficiency,~50% reduction in manual effort, and 99.9% system uptime through scalable CRM design and automation.Strong expertise in Dynamics 365, Power Automate, Azure integrations, SAP integration, C# plugins, Dataverse, and technical leadership. Experienced in solution design, team mentoring, code reviews, and stakeholder collaboration. Open to Technical Lead, Solution Architect, and CRM Manager roles.
Experience
Team Lead - Microsoft Dynamics Crm
Jan 2024 — Present
Education
University of Mumbai
Bachelor's Degree, Information Technology
2011 — 2014
Bharati Vidyapeeth Prashala
Engineer's Degree, Information Technology
Skills
- Programming
- Sage Payroll
- Employee Self Service
- Html
- Jquery
- Software Project Management
- Database Security
- Microsoft Sql Server
- Ajax
- Software Engineering
- Self-Service Solutions
- Cascading Style Sheets (Css)
- Access Database
- Microsoft Dynamics Crm
- Json
- Css
- IT Management
- Database Design
- HR Project Management
- Functional Consulting
- Testing
- Software Development
- Bootstrap
- Javascript
- Sage Erp X3
- Customer Relationship Management (Crm)
- Msbi
- Global Human Resources Management
- Sage Crm
- Project Management
- Sql
- Asp.net
- Management
- Program Development
- Microsoft Dynamics 365
- Global Hcm
- Ssrs
- Sage 300 Erp
- Human Resources Information Systems (Hris)
- Ssis
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