Vaibhav Arora
Deputy Manager @Deloitte
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WORK HISTORY
Deputy Manager @Deloitte
IN
Lead the Voice of Client (VoC) program to capture and analyze client feedback across multiple dimensions.• Partner with senior leaders to strengthen client relationships and drive account growth strategies.• Develop and track account action plans, financial targets, and performance metrics.• Support account strategy by aligning Deloitte’s offerings with clients’ business priorities and future goals.• Monitor client industry trends, organizational changes, and regulatory updates to identify new opportunities.• Manage client relationship mapping and facilitate strategic leadership connects.• Oversee program delivery, ensuring timely execution through effective project management and cross-functional coordination.
EDUCATION
Delhi University
Bachelor of Commerce - BCom
Institute of Management Technology, Ghaziabad
Master of Business Administration - MBA
ABOUT VAIBHAV ARORA
Experienced in managing Voice of Client (VoC) programs to strengthen senior stakeholder…
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