V Pallavi
Deputy Manager - Crm @Urbanrise
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WORK HISTORY
Deputy Manager - Crm @Urbanrise
Chennai, IN, US
Managing CRM systems (Zoho, ERP, Openbravo) to support sales and post-sales operations.Utilizing Helpdesk tools to raise, track, and resolve customer tickets efficiently.Streamlining customer communication and support workflows to improve response time and satisfaction.
EDUCATION
Narayana Junior College - India
Intermediate School
Annamacharya Institute of Technology & Sciences,(Autonomous) New Bowenpally, Rajampet
Bachelor of Technology - BTech
Infant Jesus High School
SSC
ABOUT V PALLAVI
Client-focused CRM professional with 7+ years of Experienced CRM Strategist with a strong background in building scalable client journeys and optimizing post-sales operations. Skilled in Salesforce, Zoho, ERP, HubSpot, and Openbravo, with hands-on experience in Helpdesk tools for raising and resolving customer tickets efficiently. Passionate about improving customer engagement, retention, and operational workflows through CRM automation and data-driven insights.
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