Uzma Khan

CRM & Operations Expert | Real Estate & Luxury Automotive Industry | Driving Client Satisfaction & Business Efficiency

Role
Customer Relationship Management Manager at Al Afiya Medi Tour
Location
Gurugram, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Uzma Khan

With over 4 years and 8 months of experience in the automobile industry, I’ve built a…

Experience

  1. Customer Relationship Management Manager

    Al Afiya Medi Tour

    May 2025 — Present

    Successfully led end-to-end recruitment for mid to senior-level roles.Partnered with business leaders to understand talent needs and improve hiring processes.Implemented innovative sourcing strategies and improved time-to-fill metrics.Maintained accurate customer databases and tracked service interactions.Assisted in executing customer engagement campaigns and follow-ups.Supported cross-functional teams in resolving client issues and improving service quality.

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Uzma Khan — Customer Relationship Management Manager at Al Afiya Medi Tour in Gurugram, IN | Unifers