Uzma Farooq
Manager|Customer Tech|Salesforce Practice at EY
- Role
- Technology Consulting Manager Sales Transformation Salesforce Practice at EY Studio+
- Location
- Naperville, IL, US
- LinkedIn followers
- 500 followers
About Uzma Farooq
I am a Technology Consultant with experience in the mobile, retail banking, telecommunications, insurance, healthcare, commercial, manufacturing, financial and educational service industries. I have 10+ years of experience in Microsoft Dynamics CRM and Salesforce CRM. In my current role, I am working as a delivery lead helping my team deliver a high quality product on Salesforce platform in a fast-paced agile environment following scrum framework. My role as a certified scrum master involves guiding my team through the scrum process, helping in removing the impediments and facilitating the conversation with product owner and stakeholders. I am also the main support consultant for client\'s requests and investigate all the prod/uat issues reported by the client and actively follow up with the Dev Team/client for resolution. Last but not the least, I also have the hat of QA lead guiding the QA Team with best practices, identifying alternate scenarios, and reviewing QA artifacts, etc.Specialties: Certified Scrum Master, Microsoft Dynamics CRM, Salesforce CRM, Reviewing software artifacts, requirements gathering, product backlog management, project management, conducting UAT sessions, Client Demos, Support, developing test cases, bug reporting, verifying bugs, budgeting, training resources, functional testing, regression testing, smoke testing, mobile testing, quality assurance, HP Mercury Quick Test Professional, HP Mercury TestDirector, Seapine TestTrack Studio, Jira, SharePoint, Pardot, Oracle PeopleSoft Enterprise Campus Solutions software suite, Microsoft Visual SourceSafe, Subversion, C++, Oracle 9i
Experience
Technology Consulting Manager Sales Transformation Salesforce Practice
Apr 2021 — Present
Education
National University of Computer and Emerging Sciences
BACHELOR OF SCIENCE, COMPUTER SCIENCE
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