Uttara Tyagi

Experience

1. Assistant Manager- Operations & Deliveries

   R.K Associates Valuers & Techno Engineering Consultants Pvt. Ltd

   Mar 2021 — Present · IN

   Manage resourcing forecast/scheduling for Assurance – Core Audit projects while reviewing/assessing weekly actual hours. Supervise & communicate with Service Delivery team managers & leads within the sub-Areas to manage their performance which includes real-time monitoring of adherence to schedule & identify factors leading to the variances from the plan. Review and resolution of scheduling conflicts. Proactive review of resource availability /resource requirementsMailbox management and fulfilling the scheduling requests coming through mails in defined TAT.Overall Business Coordination (Generations & Deliveries).Monitoring everyone’s Target at micro level.Monitor Business Development teams performance & activities minutely.Prepare quotations and follow-up on it.Monitor & follow -up on quotation raised by other people.Follow-up with clients directly on large leads.Follow-up with clients directly where there are issues and problems.Maintain proper record sheet of the open leads/ quotation raised.Maintain revenue generation records weekly/monthly/ quarterly/ yearly.Monitor deliveries and coordinate with the team/ client for faster disposal of assignments and address any challenges coming in deliveries.Handle feedback program and general relationship management and bonding creation with the client through call.Address any issue/ challenge coming in business development and client relationship.

Education

• Kumaun University

  Master's Degree, commerce, information technology