Uttam Sharma
Process Associate | Document Verification & SLA Management | Aspiring KYC Analyst | Client Due Diligence Enthusiast
- Role
- Process Associate at Genpact
- Location
- Jaipur, IN
- LinkedIn followers
- 500 followers
About Uttam Sharma
Detail-oriented and compliance-focused professional with 4+ years of experience in…
Experience
Process Associate
May 2021 — Present · Jaipur, IN
Process Associate – Genpact (Bupa Healthcare)| May 2021 – PresentVerified and validated policy-related documents submitted by clients, ensuring 100% accuracy and compliance with SOPs.Prioritized document cases based on urgency and risk indicators, consistently meeting SLA targets.Managed sensitive client data with complete confidentiality, maintaining trust and adherence to privacy policies.Coordinated with internal teams to resolve document discrepancies and flagged exceptions proactively.Developed a strong process-oriented mindset with experience in high-volume document handling and audit readiness.This role has equipped me with skills directly transferable to KYC/AML processes like client onboarding, document screening, and quality control.
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