Utsav Vishnoi
AI Technical Product Owner | Agentic AI & GenAI Architect | API & Integration Leader | LLMOps • RAG • Autonomous Agents • Enterprise AI | Customer Success | MuleSoft MCIA | SAFe | Enterprise Transformation | Agentforce
- Role
- Customer Success Manager at Salesforce
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Utsav Vishnoi
AI Leader combining Solution Architecture, Technical Product Management, and Customer Success with years of middleware integration as core experience delivering enterprise integration and AI-driven platforms that produce measurable ROI and business impact.I operate at the intersection of architecture, delivery leadership, product strategy, and stakeholder success, bridging business vision with engineering execution to build scalable Agentic AI, Generative AI, and API ecosystems, including LLM applications, RAG architectures, and intelligent automation AI Orchestration workflow with a strong track record of driving adoption, value realization, and enterprise transformation.Certifications:Certified SAFe practitioner.MuleSoft Certified Integration Architect (MCIA).Generative AI and Agentic AI SME.MuleSoft Certified in Integration Foundation.MuleSoft Certified Associate Developer.Data 360 Certified Specialist.Agentforce Champion Agentforce Innovator
Experience
Customer Success Manager
Sep 2025 — Present · Bengaluru, IN
Driving customer success by enabling product adoption, maximizing value realization, and aligning AI and integration solutions with measurable business outcomes and ROI.
Education
BVMIC School Kanpur
12, Higher Education/Higher Education Administration
2004 — 2005
Dr. Virendra Swarup Institute of Computer Studies, Kanpur
Bachelor’s Degree, Computer Science and Application
2005 — 2008
Mantora Public School
10, High School/Secondary Diplomas and Certificates
2002 — 2003
PSIT Kanpur (Pranveer Singh Institute of Technology)
Master’s Degree, Computer Science and Application
2008 — 2011
Skills
- Cloud Hub
- Core Java
- Soa
- Xacml
- C#
- Team Management
- Windows Azure
- Xml
- Rest
- Asp.net
- Identity Federation
- Service-Oriented Architecture (Soa)
- Software Development
- Microsoft Sql Server
- Linq
- Spring Framework
- Tfs
- Soap
- Integration
- Oracle Sql
- Spring
- Windows8
- Java
- Software as a Service (Saas)
- Db2
- Wcf Services
- Identity Management
- Raml
- Saas
- Xacml3.0
- Wcf
- Xslt
- Tortoise Svn
- Wif
- Cryptography
- Iot
- Web Services
- Ajax
- Facebook Api
- Sql Azure
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