Utsav Kanpara
Software Engineer @ Microsoft | AI Agents · LLMs | 0 -> 1
- Role
- Software Engineer - Microsoft Copilot Sales Agent at Microsoft
- Location
- Mountain View, CA, US
- LinkedIn followers
- 500 followers
About Utsav Kanpara
6+ years at Microsoft turning complex AI research into products enterprise sellers actually use. Built greenfield LLM systems from zero and shipped them to global scale. Currently building agentic AI features in Microsoft Copilot - Sales agent across the full stack.
Experience
Software Engineer - Microsoft Copilot Sales Agent
Nov 2022 — Present · Mountain View, CA, US
Built AI-powered seller productivity features for Microsoft Copilot for Sales — an intelligent assistant embedded in Outlook and Teams bringing CRM insights directly into sellers\' daily workflow.• Designed greenfield LLM recommendation engine from zero. Built tiered Omni pre-filter + GPT ranking pipeline, improving accuracy from 56% → 86%. Became the core intelligence layer powering the Copilot conversational agent.• Led Copilot for Sales integration into Microsoft 365 orchestration service as the first native agent, defining the plugin architecture and LLM orchestration model for the broader Copilot platform.C#, Python, TypeScript, React, SQL, Redis, Agents, GPT OpenAI, LLM, Azure, CRM Systems
Education
Uka Tarsadia University
Bachelor of Technology - BTech, Electronics and Communications Engineering
2012 — 2016
Santa Clara University
Master of Science - MS, Computer Science and Engineering
2017 — 2019
Metas Adventist School
High School
2000 — 2012
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