Utsav Rajput
Team Manager at Quampetence Business Solutions Pvt. Ltd.
- Role
- Operations Team Manager at Quampetence
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
About Utsav Rajput
Having 6+ years of experience in the BPO industry in different eras like Inbound/Outbound & Sales. Currently working as a Team Manager of Operations in the Nirvasa Health Care Pvt Ltd. I have a fair and consistent approach to managing staff and possess extensive experience of interviewing, hiring, supervising, and developing them. Responsible for all the Operational KPI & KRA as well as the revenue generation.
Experience
Operations Team Manager
Feb 2024 — Present · Gurugram, IN
Joined as Operations- Team ManagerManaging Lifelong Process blended Customer Support.Later on Migrated into YARA INDIA blended inbound customer support process.Managing manpower of 30 - 35 folks.Managed both processes single handedly in the supervision of Higher Management.Responsible for Operations KPI & KRA, Revenue Generation as well as other things like SLA and all.Client Management as well as working with spokes.
Education
CCS (Chaudhary Charan Singh)University
Bachelor of Business Administration - BBA
2021
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.