Utsab Dutta
Senior Associate at Wipro | ECE Graduate | Former Engineer Trainee at Cognizant | Internship Experience: Oasis Infobyte, XpRate, CUREYA | Driven by Process Excellence & Innovation | Emerging Tech Talent | ISP 2022–2025
- Role
- Senior Associate (Service Operations) at Wipro
- Location
- Durgapur, WB, IN
- LinkedIn followers
- 500 followers
About Utsab Dutta
Myself Utsab Dutta, an Electronics and Communication Engineering graduate (B.P. Poddar Institute, 2023) with a background in engineering, business development, and digital operations. Currently, I work as a Process Executive (Digital Operations & Platforms) at Wipro, collaborating with the Damage Health & Safety Team (UK Openreach – BTOR). Previously, I worked at Cognizant as a Engineer Trainee and as a Business Development Executive at Vaasist Business Solutions, where I focused on CA compliance solutions for startups.My professional journey began with an internship at VTF, followed by a Graphics Design Internship at Cureya and a Cyber Security Virtual Internship from Forage. Alongside, I have earned certifications and badges from IBM, Cisco, and Internshala, strengthening my technical expertise.Skilled in Java, C/C++, Python, HTML/CSS, React.js, and SQL, I have built projects like an IoT-Based Weather Monitoring System and a Flame Sensor using Arduino UNO. I also organized and participated in workshops such as IoT Home Automation and Tech En Questa 2.0, demonstrating leadership and teamwork.Fluent in English, Bengali, and Hindi, I bring strong communication, problem-solving, and cross-functional collaboration skills, with a passion for continuous learning and innovation.
Experience
Senior Associate (Service Operations)
Feb 2026 — Present · Kolkata, IN
Promoted as a Senior Associate in Wipro.Senior Process Executive, Damage Health & Safety Team, UK Openreach, DOP - Intelligent Service Fulfilment (BT Openreach - BTOR) Spearheaded resolution of critical escalations while driving team performance and delivering high-impact team reports. Leveraged A55 and A1024 monitoring units to uphold multiple SLAs, ensuring operational excellence and compliance. Directed oversight of all PCA reports, AHT reports, and Stack Reports, maintaining rigorous quality and performance standards.
Education
St. Xavier's School Durgapur
CLASS X, Computer Science
Bidhan Chandra Institution, Durgapur
H.S, Computer Science
B.P. Poddar Institute Of Management and Technology
Bachelor of Technology, Electrical, Electronics and Communications Engineering
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