Utkarsh Pal

Hotelier

Role
Front Desk Executive at Marriott International
Location
Agra, UP, IN
LinkedIn followers
500 followers

About Utkarsh Pal

Front Office Executive with extensive experience in guest service, reservations, and…

Experience

  1. Front Desk Executive

    Marriott International

    Mar 2025 — Present · Pushkar, IN

    Overseeing the daily operations of the front desk and ensuring a seamless guest experience-Ensure the front office team is well-prepared, adequately staffed, and meeting service standards-Assist in managing guest check-ins, check-outs, and inquiries-Empowered Guests-Conducted shift briefings and debriefings to ensure smooth transitions between shifts- Incharge of making roaster-Assist with room reservations, ensuring accuracy in booking information-Monitored and ensured the accuracy of billing and payment collection processes-Handled cash and credit card transactions according to hotel policies-Conducted training and mentoring for staff to improve their skills and knowledge.

Education

  • IHM lucknow

    Bachelor of Hotel management

    2020 — 2023

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Utkarsh Pal — Front Desk Executive at Marriott International in Agra, UP, IN | Unifers