Utkarsh Trivedi
Software Development Engineer at Amazon
- Role
- Software Development Engineer Ii at Amazon Web Services (AWS)
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Utkarsh Trivedi
A seasoned technical leader with more than six years of experience in conceiving, developing, and upholding extensively scalable distributed systems. My keen analytical approach, combined with robust communication capabilities, has enabled me to excel in my present position, where I am engaged in pioneering a product that is revolutionizing the customer engagement sector – Amazon Connect.In my current capacity, I am entrusted with a range of responsibilities, which encompass: Crafting and taking ownership of an intricate platform grounded in a service-oriented architectureEnsuring the delivery of software that boasts high availability, scalability, and reliability Cultivating an environment of innovation and operational effectiveness within the teamSuccessfully collaborating and communicating with senior leadership and executives across the organization Shaping the product\'s technological trajectory and vision for Amazon Connect (explore http://aws.amazon.com/connect).
Experience
Software Development Engineer Ii
Sep 2021 — Present · Seattle, WA, US
I redesigned AWS Connect\'s Contact Management System with a continuous testing framework, improving system health by 60%, and led the development of a new authorization/federation system that cut contact change implementation from 6 months to 2 weeks, boosting customer control and scalability.
Education
National Institute of Technology Warangal
Bachelor’s Degree, Computer Science
2013 — 2017
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