Utkarsh Verma

Role: Assistant Operations Manager at EXL
Location: Indore, MP, IN
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Utkarsh Verma

Awesome, Funny, Learning Expert, Expert team manager

Experience

Assistant Operations Manager
EXL
Aug 2025 — Present
Assistant Manager – Operations | Leading E-commerce AccountOverseeing end-to-end daily operations for a leading e-commerce client, ensuring seamless service delivery and consistent performance excellence. Focused on driving operational efficiency, maintaining SLA adherence, and delivering superior customer experience through process optimization and team performance management.

Education

MCT's Rajiv Gandhi Institute Of Technology
Bachelor of Business Administration - BBA
2016 — 2019
Kendriya Vidyalaya
Senior Secondary
2014 — 2015

Contact information

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Work email
•••••@exlservice.com
Personal email
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Current company

EXL

59K employees · New York, NY, United States

Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.

exlservice.com

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About Utkarsh Verma

Experience

Assistant Operations Manager

Education

MCT's Rajiv Gandhi Institute Of Technology

Kendriya Vidyalaya

Find verified contacts for anyone on LinkedIn