Utkarsh Tiwari

About Utkarsh Tiwari

A seasoned training professional with over 19 years of experience in Strategic Planning, Learning & Organizational Development, Employee Engagement, and Policies Implementation in BPO/ITES sector. Spearheading the end-to-end L&D lifecycle encompassing learning landscape, talent index, budgeting, content development, execution of interventions, learning management system while ensuring visible ROI. Expertise in developing learning strategy & execution, talent & leadership development, knowledge management, digital learning, organizational effectiveness, cultural transformation, and change management in multi-cultural work environments. Spearheading entire loop of training from TNI to evaluation; introduced innovative ideas / concepts for increasing the transference of learning from a lower level to a leadership level; practiced on latest Assessment & Development tools. Effectively managing distinguished skills in training & motivating a large workforce for accomplishing greater operational efficiency & high-resolution rate in accordance with work processes.

Experience

1. Senior Manager Talent Acquisition and Training

   Sutherland

   Jan 2025 — Present · Hyderabad, IN

Education

• HIC

  Senior Secondary ( 12th ), Accounting and Commerce

  1996 — 2002

• Bareilly College

  Bachelor of Commerce (B.Com.), Accounting and Business/Management

  2002 — 2005

Skills

• Training Delivery
• Talent Acquisition
• People Management
• Organizational Development
• Management
• Employee Engagement
• Content Delivery
• Leadership
• Instructional Design
• Performance Management
• Employee Training
• Public Speaking
• Professional Communication
• Customer Service
• Recruiting
• Coaching
• Training
• Behavioural Training
• Adult Training
• Bpo
• Employee Relations
• Team Management
• Soft Skills
• Vendor Management
• Personality Devlopment
• Learning and Devleopment