Utkarsh Singh
Resource Planning Analyst at Capgemini | WFM
- Role
- Process Lead - Wfm at Capgemini
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Utkarsh Singh
Enthusiast, Motörhead and driven by passion. WFM professional specializing in…
Experience
Process Lead - Wfm
Jul 2025 — Present · Noida, IN
Responsible for ensuring the optimal use of staffing resources to meet business goals, primarily through accurate forecasting, scheduling, real-time monitoring, and data analysis. This role supports service level agreements and workforce efficiency across customer service, technical support, or operations teams.Involved in analyzing and improving organizational performance, particularly in areas related to workforce planning, scheduling, and resource allocation, working with clients, both internal and external, to understand their needs, develop solutions, and implement changes related to workforce management processes, systems, and technologies.
Education
Deen Dayal Upadhyay Gorakhpur University, Gorakhpur
Bachelor of Commerce - BCom, Business/Commerce, General
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