Utkarsh P.
Lead-Technical Service & Warranty @ Battery Smart | Streamlining Technical Operations
- Role
- Lead-technical Service & Warranty at Battery Smart
- Location
- Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Utkarsh P.
With over Decade of experience in technical service operations and quality management, I…
Experience
Lead-technical Service & Warranty
Sep 2024 — Present · Gurugram, IN
Oversaw technical service operations and warranty management for lithium-ion batteries and chargers across multiple OEMs nationwide. • Developed and implemented streamlined processes, improving service response times by 30%. • Collaborated with cross-functional teams to enhance product reliability, leading to a 25% reduction in warranty claims. • Contributed to establishing Battery Smart as a leader in the battery solutions market in India.
Education
Dr. A.P.J. Abdul Kalam Technical University
Bachelor of Technology - BTech
NATIONAL INSTITUTE OF ELECTRONICS & INFORMATION TECHNOLOGY (NIELIT)
Certification Course
Uttar Pradesh Rajarshi Tandon Open University
Master of Business Administration - MBA
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