Utkal Das

About Utkal Das

A seasoned professional with 25 years of global experience. Specialties include IT and Business Consulting and Solutions, Business Strategy for GTM, Deepening customer relationship and customer experience management, Fulfillment,Business growth, Program Management, Engagement transformation, Market research, Global Delivery, campaign management and Transitions. Hunting marquee logos and crafting go to market strategy for acquisition. Successfully lead large and complex businesses process transformation programs. Experience of building an energised workforce globally - India, US, LATAM and Philippines. Exceptionally adept at transitioning and scaling operations, strong focus on Process transformation, meeting financial goals and driving strategic imperatives. While working for a startup, instrumental in improving sales through extensive market research, running targeted campaigns and developing solutions to improve win rates.Certified in Professional Scrum Master 1 and Agile coaching. Operations Agility and running nimble operations are inherent strengths and a Strong believer of Diversity and Inclusive workforce.Geography worked - India, US and LATAM

Experience

1. Zonal Sales Delivery Head

   Tata Consultancy Services

   Apr 2023 — Present · New Delhi, IN

   Business development, Product Sales, Consulting, Solutioning

Education

• Utkal University

  BSC, Life sciences

  1993 — 1996

• EMPI Business School

  PGDBM(MBA), Marketing

  1997 — 1999

Skills

• Process Excellence
• Mis
• Employee Engagement
• Transition Management
• Six Sigma
• Management
• Service Delivery
• Business Analysis
• Team Management
• Relationship Management
• Outsourcing
• Bpo
• Call Centers
• Vendor Management
• Process Improvement
• Sla
• Business Process
• Performance Management
• Crm
• Offshoring
• Operations Management