Uthappa

About Uthappa

Dynamic leader with extensive experience as a Business Operations Program Manager and Partner Technical Advisor, bringing over 12 years of expertise in driving customer-centric transformation across leading global technology enterprises such as Microsoft, AWS, Oracle, and HP. Proven track record in program management, change leadership, and customer feedback intelligence spanning cloud, sales, and partner operations.Highly skilled in managing critical incidents, engaging diverse stakeholders from C-suite executives to field teams and cultivating a customer-obsessed culture. Adept at utilizing actionable data, deep technical knowledge, and cross-functional collaboration to influence organizational strategy and deliver measurable improvements in customer satisfaction, loyalty, and operational excellence.Passionate about empowering partners and customers through strategic initiatives that foster growth, innovation, and long-term success.

Experience

1. Senior Technical Advisor - Pta - Maicpp (Apac)

   Microsoft

   Oct 2025 — Present · Bengaluru, IN

   I enable Microsoft partners to build AI‑ready, cloud‑first practices through the Microsoft AI Cloud Partner Program (MAICPP), guiding them end‑to‑end from Partner Center onboarding and compliance (MPA acceptance, CSP authorization) to achieving Solutions Partner designations and the Copilot specialization.Combining solution architecture reviews with strategic coaching, I help partners raise their Partner Capability Score, land secure, scalable designs across Modern Work, Security, and Data & AI, and unlock incentives with operational rigor. On the delivery side, I lead governance rhythms, de‑risk escalations, and elevate quality (PCMS/DSAT, CSDQ) using AI‑driven evaluation workflows and repeatable enablement assets, so benefit activation and time‑to‑market accelerate. My focus is practical: unblock, upskill, and scale turning program requirements into partner outcomes and sustained customer success across APAC.

Education

• University of Mysore

  Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations

  2009 — 2012