David Utechpia Nguyen

Customer Success Manager at OSIsoft

Role
Customer Success Manager at Osisoft
Location
San Leandro, CA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About David Utechpia Nguyen

Need to improve or optimize a product/process? Let me know, I love designing solutions using cutting edge technology! Specialties: OSIsoft PI System (9+ years hands-on with in-depth product knowledge)Google Cloud Platform (Hands-on experience and day-to-day administrator for hosting project)Professional Cinematography (green screen, studio lighting, stabilization, teleprompters, pro audio)Professional Photography (event photography, portrait photography, children photography)Social Media Marketing (YouTube, Facebook, Google Ads)Programming Experience (C, Visual Basic, and Matlab)Data Acquisition Systems (Automation Direct field I/O, Rockwell Factory Talk)CNC Machine Programming and Operations (MDSI design Experience (Catia V5 and Solidworks)Finite Element Analysis (FEMAP, Nastran, Ansys)Adapted Quality Engineering thinking (Taguchi\'s Method, Toyota Way). Engineering Skills focused on stress analysis, composite, PID Feedback and signal filtering, industrial sensors including lasers and machine vision systems.

Experience

  1. Customer Success Manager

    Osisoft

    Jun 2019 — Present · San Francisco, CA, US

    Communicate with a wide array of customers to insure they are leveraging the OSIsoft PI System to maximize their operations and realize high Return On Investment (ROI). Serve as a single point of contact for customers on all aspects of the annual Software Reliance Program (SRP) renewal. Collaborate with Marketing, Sales and Industry Principals to create effective and targeted campaigns. Represent the voice of the customer to provide input into core product, marketing and sales process.

Education

  • UCLA

    M.S, Mechanical Engineering

    2005 — 2006

  • Anderson W. Clark Magnet High School

    High School Diploma

  • Glendale Community College

    Associate, Mechanical Engineering

    2001 — 2003

  • UCLA

    B.S, Mechanical Engineering

    2003 — 2005

Skills

  • Matlab
  • Visual Basic
  • Ansys
  • Nastran
  • Pi Processbook
  • Labview
  • Fortran
  • Automation
  • Engineering
  • Process Control
  • Solidworks
  • Vba
  • Communications Audits
  • Toyota Way
  • Programming
  • Ms Project
  • Finite Element Analysis
  • Simulations
  • Product Design
  • R&D
  • C++
  • Catia
  • Cad
  • Troubleshooting
  • Integration
  • Robotics
  • Engineering Management
  • Control Systems Design
  • Process Simulation
  • Optimization
  • Composites
  • Plc
  • C
  • Photography
  • Manufacturing
  • Process Automation

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David Utechpia Nguyen — Customer Success Manager at Osisoft in San Leandro, CA, US | Unifers