Manjunath Nagaraja Achari

About Manjunath Nagaraja Achari

I am a Manager at EnterPrise Testing Managed Services, PwC Dallas, with a focus on testing engagements. Previously, I served as a Sr. Manager at PwC Acceleration Centre India, bringing over 16+ years of experience in managing Salesforce, Oracle, and SAP functional teams across diverse accounts, programs, and portfolios. Certifications: 11+ Salesforce Certifications: Admin, BA, App Builder, Sales, Service, and CPQ 4+ QA & Agile Certifications: CSM, ISTQB, and AI/ML Certified Consultant 1 Copado DevOps Certification 2 Cloud Certifications: AWS & Azure I have extensive experience as a US and UK onsite Test Lead and in client relationship management roles. I\'ve worked with CRM applications like Salesforce.com, Siebel, and SAP CRM, Oracle ERP and SCM, OFS on varied testing assignments, both manual and automated using Selenium. I manage the overall project implementation, overseeing budgeting, resource management, and delivery. I coordinate program resources, ensuring team members are clear on their daily assignments and priorities. As a Salesforce Functional Consultant, I provide solutions using out-of-the-box features based on client requirements. I designed and implemented a hybrid Salesforce test automation framework using Selenium and Java, which is projected to save up to 40% in regression testing. This project involved rapid development and deployment integrated with a CI/CD Jenkins tool for automated testing triggers. As a dedicated team player, I adapt quickly to new technologies and environments. I have extensive experience managing CRM testing projects and have successfully delivered quality CRM Marketing, Sales, Service, and Communities Cloud testing projects for major healthcare and technology clients, managing campaigns, accounts, leads, contacts, opportunities, cases, and custom objects.

Experience

1. Manager

   PwC

   Sep 2023 — Present · Dallas, TX, US

   As an experienced Manager, I specialize in coordinating resources and fostering team collaboration to meet strategic objectives. My strengths lie in establishing and leading governance and program management processes, encompassing solutions management, decision-making, deliverables, stage gates, schedules, resources, and costs. I am dedicated to providing high-quality, client-focused services, ensuring that all client commitments are fulfilled punctually. My proactive approach and keen attention to detail align each team member with their assignments and priorities, driving successful outcomes for our clients.

Education

• Bachelor of Technology from SITAMS

  Bachelor of Technology, Electronics and Instrumentation

  2003 — 2007

• SYMBIOSIS INTERNATIONAL UNIVERSITY

  PGDBA, Customer Relationship Management

  2009 — 2011