Srinivasa Rao Upputuri

About Srinivasa Rao Upputuri

Professional Summary CPaaS/SaaS/Program Management/Project Management/Service Delivery/Engineering Manager/Delivery Manager/Chatbot/CX/Telco VAS professional with 23 years of experience in IT & Services. Working with cross-functional, engineering & multinational teams for different projects.Work ExperienceCustomer Project Manager - Cisco Systems India Pvt Ltd - Sept ’21 to till date• Working as Customer Project Manager, Coordinate with all stakeholders to develop project plan, scope, schedules, deliverables, effective implementation & customer satisfaction to meet business goals.Project Manager - IMImobile Pvt Ltd - Apr ‘18 to Aug’21• Planning, Implementation & Delivery as per Project scope.• Identify, analyse, prioritise, mitigate and communicate project risks.• Reviewing the efficiency and effectiveness of service delivery, ensuring that relevant management information is captured and analysed.• Effective coordination with all stakeholdersSenior Manager -Engineering - IMImobile Pvt Ltd - Apr ‘14 to Mar ‘18• Planning, executing, monitoring, reviewing and driving to successful delivery.• Managed large teams from Engineering & Development.• Successfully built high performance teams with very less attrition rate.• Scoping, Estimation, Implementation for various projects.• Effective communication, leadership & resource management skills.

Experience

1. Customer Project Manager

   Cisco

   Sep 2021 — Present · Hyderabad, IN

Education

• Acharya Nagarjuna University

  BSc, Computer Science

• Bharathidasan University, Tiruchirappalli

  MSc, Computer Science

Skills

• Management
• Project Management
• Project Delivery
• Vss
• Oracle
• Software Project Management
• Financial Services
• Crm
• Business Intelligence
• Telecommunications
• Analysis
• Data Warehousing
• Team Management
• Software Documentation
• Sdlc
• Resource Management