Usman A.

Content Analyst @Webhelp

Glasgow City, GB

As Analysts I help platforms uphold their Trust and Safety programs — and ultimately, provide real-time protection for their user base. The main efforts are focused on removing inappropriate and harmful content before it reaches users. In this sense, my role is to protect the various applications and digital platforms from disturbing and illegal content. Responsibilities: 1. Responsible for user-generated content submitted to an online platform to be checked with full deep details. judgment skill to see which content is in focus and which contains on double meaning words 3. Responsible for all the video and text content moderations 4. Maintain the 90% plus QA for all the moderated content 5. Report to the TL if any updates need by clients 6. Stay up to date with all events and news 7. Detail-oriented approach to reviewing sensitive content 8. Contextual knowledge and ability to adapt decision-making to different situations and settings 9. A flexible approach to the moderation process, depending on emerging formats, trends and technology Screen fake and malicious user profiles and remove spam, scam, and trolling from social posts and comments.

Glasgow Caledonian University

Master of Science - MS, Marketing

Shiblee College of Commerce & Science

Intermediate of Computer Science (ICS), Mathematics and Computer Science

Government College University, Faisalabad

BSCS, Computer Software Engineering