Usman Ahmad
E2e Solution Architect @Mobily
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WORK HISTORY
E2e Solution Architect @Mobily
Riyadh, SA
As End-to-End Solution architect, I am responsible for driving end-to-end, commercially viable, technical solutions for the customers. In this role, I am also accountable for providing profitable business for Mobily, Saudi Arabia by translating customer needs, and technology opportunities into detailed technical offering, solutions and proposals.Mainly I,• Engage with the planning, engineering and design teams to understand customer requirements, problems and pain points• Decreased the lead time by 35% for simple projects and 15% for the complex project by providing efficient design and reducing the testing efforts• Scope, define and design solution offerings that address the customer’s needs• Drive end-to-end technical solutions and handles the role of End-to -End Solution Architect for BSS/ OSS• Analyze customer technology, define business requirements and participate in risk analysis• Work with end user teams on refining the list of potential activities and perform requirement elicitation• Work with Designers, technology leads to create solution design and create solution blue prints to be translate to High / low level design documents• Work with Developers, Quality Assurance in testing the solution and providing support and guidelines during bug fixes
EDUCATION
International Islamic University, Islamabad
BS, Software Engineering
ABOUT USMAN AHMAD
Professional Summary• An IT enthusiast with 14 years of professional experience working with BSS Technology systems for several IT leaders in various geo-locations.• Certifications in Various Enterprise areas including eTOM, Project Management and Business Analysis• Successfully delivered enterprise-level due diligence and transformation projects across multiple IT Domains.• Extensive experience in all demand management activities ranging from project management, analysis, design, development, testing, and driving end-to-end technical solutions • Developed strong leadership skills through collaboration with diverse multifunctional and multicultural teams and managing tasks ranging from escalation management, conflict resolution, hiring, appraisals, and layoffs• Proactive approach, highly skilled and adaptable personality to ensure timely delivery of projects without compromising on the quality.• Awarded by employers for distinctive performance and outstanding achievements Technical Skills• Modules of CRM systems: order management, customer management, sales force automation, and partner management• Product Modeling, Catalogues, Price list management, Aggregate discounts, Zone based pricing, and Order management• Project design tools like Visio and other online/portable applications to draw design diagrams (UML / flow chart / ER)• Project management experience using JIRA• Billing systems (IRB/BRM) with an in-depth understanding of core billing concepts like Rating, credit limit, dunning, bill time discounts, and periodic billing• Oracle SQL writing experience involving complex queries and packages• Hands-On experience with UNIX Shell Scripting.• Presentations using MS PowerPoint and other tools.
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