Usman R.

Infrastructure Engineer @ALL.SPACE

Reading, GB

Roles and Responsibilities included: • Experience managing the service desk operations.• Provisioning laptops and conducting comprehensive user inductions.• Proficiency in Azure and Microsoft 365 administration centres.• Expertise in user account management in Active Directory and Azure.• Establishing and maintaining baseline security policies in Azure.• Developing and implementing conditional access policies in Azure.• Managing Teams and SharePoint sites, implementing stringent access controls.• Significantly improving MS Secure Score from 50% to 67%.• Streamlining user licensing and IT equipment procurement processes.• Administering licensing and ensuring compliance for users.• Utilising Checkpoint Harmony for secure mobile device management (BYOD).• Executing phishing email simulation and training using KnowBe4.• Utilising PhishAlert feature within KnowBe4 platform.• Familiarity with Mimecast email policies and portal navigation.• Basic proficiency in Cisco Meraki portal management.• Solid understanding of networking fundamentals.• Maintaining and deploying HP Secure Print for printer security.• Utilising Qualys for vulnerability management and patching.