Usman Ali Masood

Event Door Supervisor @Assured Crowd Safety

To provide a safe and secure environment for all visitors, staff, and performers across events, festivals, football fixtures, and student union venues, while ensuring excellent customer serviceMonitor entry and exit points; check tickets, passes, and ID.Conduct entry checks, including bag searches and ticket verification, in line with legal and event protocols.Prevent unauthorized entry and manage queues safely.Control crowd flow before, during, and after football matches and events.Monitor crowds to identify, prevent, and manage potential risks, disturbances, or antisocial behaviour.De-escalate conflicts and manage difficult situations calmly.Respond promptly and effectively to incidents, including first aid and emergency situations.Assist with the safe movement of crowds during entry, exit, half-time breaks, and emergency evacuations.Patrol event areas to deter theft, vandalism, and unauthorised Provide a visible and professional security presence to deter incidents and reassure visitors.Liaise with event organisers, venue staff, law enforcement, and emergency services to ensure smooth operations.Support emergency evacuations and fire drills as required.Maintain accurate incident reports, logs, and effective communication with colleagues, supervisors, and event management.