Ushmit Lodha
Business Analyst @ Yocket | M.Sc in Data Analytics
- Role
- Sales Business Analyst at Yocket
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Ushmit Lodha
Analytically driven Data & Product Analyst with 2+ years of full-time experience and 3+…
Experience
Sales Business Analyst
Jan 2025 — Present · Mumbai, IN
1) Built an AI-driven pre-sales calling assistant (Superdash) managing student conversations monthly, improving consultation bookings by ~10–15%.2) Deployed WhatsApp chatbots (Infobip + LeadSquared) to automate nurturing and consultations, reducing manual follow-ups and boosting engagement.3) Automated lead capture, scoring, and tracking through LeadSquared integrations (Google Sheets, MCUBE, Infobip) and custom Google Apps Scripts, saving 10+ hours/week and ensuring data reliability.4) Created reporting dashboards in Metabase and Sierra to monitor bookings, advisor performance, and lead source ROI, enabling faster decision-making.5) Streamlined outbound calling workflows with MCUBE <> LSQ integration, reducing reporting gaps and improving response times by ~20–25
Education
Thakur College of Science & Commerce
Bachelor of Science - BS
2019 — 2022
Christ University, Bangalore
Master of Science - MS
2022 — 2024
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