Usha Bahirwani

About Usha Bahirwani

With over 18 years of extensive experience in Operations, People & Performance Management, and Learning & Talent development, I am a seasoned professional who has dedicated the past 14 years exclusively to the dynamic fields of training program management, coaching, and facilitation. Throughout my career, I have earned the reputation of being an accomplished leader with a genuine passion for cultivating excellence in leadership and training.My professional journey has been marked by significant contributions to the success of esteemed organizations like HSBC and Amazon. Proficient in end-to-end training, process management, and people & performance management, I have successfully fostered a culture of continuous learning, coupled with high-impact facilitation.As a strategic learning leader, I excel in building high-trust partnerships with stakeholders, ensuring a cohesive approach to organizational development. My expertise lies in curating comprehensive learning strategies tailored for employees across various levels and tenures. This involves consistently enhancing behavioral, leadership, and domain skills by identifying learning needs and assessing skill gaps.My proficiency extends to the strategic identification and analysis of learning needs, paving the way for aligned learning paths and the creation of bespoke learning solutions. Throughout my career, I have facilitated a diverse array of training programs covering more than 20 topics. In summary, I am a results-driven professional with a proven track record in shaping and executing impactful learning and talent development initiatives, contributing significantly to the success and growth of the organizations I have been privileged to be a part of.Some of the high points of my career are:• Established end-to-end learning function for large teams.• Head the learning strategy for global business functions• Coached over 1500 corporate employees• Spearheaded high impact Rewards & Recognition Programs• Working member of a women employee-oriented affinity groupKey Skills• Adept at managing large-scale learning programs and projects• Behavioural & Leadership Training Facilitation• Extensive expertise in learning needs identification, analysis, and consulting• People & Performance Management• Consulting through needs assessment • Gap analysis and succession planning

Experience

1. Senior Manager Learning Development

   Hexagon R&D India

   Sep 2024 — Present · Hyderabad, IN

Education

• St. Joseph's College for Women

  Graduation in Arts, (Specialization in Literature, Psychology and Office Mgmt)

  2001 — 2004

Skills

• Operations Management
• Performance Management
• Crm
• Call Centers
• Vendor Management
• Business Analysis
• Management
• Banking
• Team Management
• Customer Service
• Employee Engagement
• Bpo