Usha Usha Rao
Business Process & Change Management Consultant @Somos, Inc.
Philadelphia, PA, US
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WORK HISTORY
Jan 2025 — Present
Business Process & Change Management Consultant @Somos, Inc.
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Led a transformative initiative in Business Process Transformation and Change Management for the CTO Organization at Somos, Inc. • Successfully redesigned the Contractor Lifecycle Management system, implementing automated solutions that cut processing time by 50%. • Developed key performance metrics to enhance organizational performance and operational efficiency.
ABOUT USHA USHA RAO
I’m an operations and transformation leader with deep experience helping insurance…
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