Usha Pandey

Senior HR Business Partner with 15+ years of experience supporting leadership, driving employee relations, and strengthening HR operations across growing organizations.

Role
Senior Manager Human Resources Operations at Caspex
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Human ResourcesView LinkedIn profile

About Usha Pandey

HR professional with 15+ years of progressive experience across end-to-end HR operations, talent acquisition, employee engagement, performance management, and employee relations. Known for partnering with business leaders to align HR strategies with organizational goals and drive workforce effectiveness.Experienced in managing the complete employee lifecycle—from hiring and onboarding to engagement, development, and retention. Strong exposure to policy design, compliance, grievance handling, HR analytics, and process improvement, with a practical and people-centric approach.A trusted advisor to leadership, I bring the ability to handle complex HR challenges, support change initiatives, and build a positive workplace culture while ensuring compliance and operational excellence.*Reduced attrition by 18% through engagement initiatives*Closed 500+ hires across lateral & leadership roles*Managed HR operations for 1,200+ employees*Improved TAT by 30% in hiring*Handled ER cases with zero legal escalations.

Experience

  1. Senior Manager Human Resources Operations

    Caspex

    Jul 2024 — Present

    o Served as strategic advisor to senior leaders supporting multiple business units with employees.o Developed succession planning and leadership development programs, increasing internal promotions by 40 %.o Collaborated with finance and leadership on compensation planning, annual merit cycles, and incentive programs.o Ensured compliance with labor laws, company policies, and best practices, maintaining a strong audit record.o Facilitated training programs on leadership, performance management, DEI, and employee engagemento Guided leaders through performance management, employee relations, and workforce transitions in agile, fast-paced environments.o Led compensation benchmarking and job architecture aligned to competitive IT labor markets.o Supported remote, hybrid, and global technology teams while ensuring compliance and engagement.

Education

  • LNCT Bhopal

    B.Tech, Electrical Engineering

  • Hunter Topper

    MBA (Human Resource)

  • Indian Institute of Management, Calcutta

    Executive leadership program in strategy management

  • RKDF UNIVERSITY

    Master of Business Administration - MBA, Human Resources Management/Personnel Administration, General

  • IIMM Kolkata

    B.Tech – Electrical Engineering (Honor’s)

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Usha Pandey — Senior Manager Human Resources Operations at Caspex in Bengaluru, KA, IN | Unifers