Usha Nagula

Software Engineer @JPMorganChase

US

Designed ASP.NET Core Web API microservices processing monthly loan requests, boosting workflow reliability by 32% and improving operational efficiency across multiple enterprise banking portfolios.• Built Angular dashboards enabling real-time tracking for active loans, reducing manual status inquiries by 34% and improving customer satisfaction scores by 22%.• Integrated Azure Service Bus and Functions for credit validation, automating 8,500 monthly eligibility checks, reducing approval delays by 40%, and ensuring strict compliance with PCI-DSS standards.• Implemented security using Azure Entra ID, JWT, and Key Vault, safeguarding customer records and achieving 100% compliance in annual external banking audits.• Optimized SQL Server and Cosmos DB with EF Core and Dapper, decreasing data latency by 29% and improving loan risk assessment reporting speed by 38%.• Automated CI/CD pipelines with Azure DevOps YAML and Docker, reducing release times from 5 days to 3 days and maintaining 99.8% uptime for production systems.• Applied repository–service–controller architecture in.NET microservices, reducing redundant code by 27%, enhancing maintainability, and accelerating delivery of credit risk features by 25% in agile squads.

Sreenidhi Institute of Science and Technology

Bachelor's degree

University of Cincinnati

Master's Degree