Usha K

About Usha K

Vendor Specialist at Amazon. PGDM (Retail Management) from KJ SIMSR. Work experience of…

Experience

1. Vendor Specialist

   Amazon

   Oct 2022 — Present · Bengaluru, IN

   Strategic Account Management: Spearheaded the development and execution of strategic account plans, driving business growth and delivering KPIs for vendors and Amazon. Fostered collaborative relationships with vendors to identify and capitalize on new business opportunities-> Operational Excellence and Issue Resolution: Served as a primary POC for vendors, resolving issues and addressing concerns in a timely manner. Leveraged internal proprietary tools and collaborated with internal Amazon teams to ensure seamless issue resolution and optimize vendor business operations-> Relationship Management: Established and maintained long-term partnerships with key vendors through regular business reviews (Weekly, Monthly, and Quarterly). Developed and implemented action plans to drive business metric performance and improvement-> Building Selection: Worked closely with vendors to enroll new products for identified selection gaps, and managed the inventory lifecycle by removing obsolete selection and making it unprocurable. Ensured accurate external ID tagging and helped vendors tackle high customer return rates-> Catalog Quality on Amazon: Ensured high-quality product displays and accurate vendor inputs on Amazon DPs leveraging best-in-class images, attributes, and A+ content-> Item Traffic: Collaborated with vendors to improve product visibility through search optimization and other available options-> Regulatory Support: Supported vendors in maintaining compliance with Amazon\'s requirements, including, but not limited to, furnishing necessary documentation-> Business Reporting: Provided vendors with comprehensive business intelligence reports to help them optimize buyability, replenishment, inventory health, catalog quality, and customer returns outliers, etc-> Stakeholder Management: Responsible for closely working with internal stakeholders working with vendors to track, maintain as well as improve profitability and promotion management.

Education

• K.J. Somaiya Institute Of Management Studies and Research

  Master of Business Administration (M.B.A.)

  2015 — 2017

• Navy Children School

  10+2

  2000 — 2012

• Andhra University

  Bachelor of Business Management

  2012 — 2015

Skills

• Team Management
• Powerpoint
• Market Research
• Microsoft Word
• Microsoft Excel
• Management
• Microsoft Office