Usha Arum

Vice President, IT Strategy Solutions and Transformation @GM Financial

Farmington, MI, US
EMAILS
u••••••••@gmfinancial.com
MOBILE NUMBERS
+12•••••••80

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WORK HISTORY

Nov 2021 — Present

Vice President, IT Strategy Solutions and Transformation @GM Financial

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Detroit, MI, US

EDUCATION

1995 — 1997

Eastern Michigan University

Bachelor of Business Administration, Accounting Information Systems

SKILLS

Project ManagementSalesforce.comProject DeliveryBusiness AnalysisIT StrategyAgile MethodologiesManagementRisk ManagementProcess ImprovementEnterprise SoftwareCustomer Relationship Management (Crm)PmoPmpLeadershipVendor ManagementProgram ManagementSoftware Project ManagementCrmSoftware ImplementationProgram EvaluationProject Portfolio ManagementSoftware DocumentationSdlcProject PlanningScrumSoftware Development Life Cycle (Sdlc)Business ProcessIT Project & Program ManagementBusiness Process Improvement

ABOUT USHA ARUM

High performing and results driven Technology Executive with over 25 years of in-depth experience, exceptional strategic leadership, and program management, delivery and operational skills, leading and coaching multidisciplinary global teams. Proven ability to forge solid professional relationships with business and technology partners across multiple organizational levels to effectively plan and deliver highly complex and strategic Technology projects in the Automotive and Financial Services industry. Areas of Expertise include, Agile Framework Delivery, Customer Relationship and Case Management (CRM) Solutions, Strategic Portfolio Planning and Execution, Global Vendor and Resource Management, Business Case Development and Presentation, Process Reengineering and Cost Optimization Solutions.

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