Jeff Plaza

About Jeff Plaza

Enhanced decision-making and process improvement by developing a smart workforce as a Knowledge Manager. Implemented cutting-edge cloud-based solutions to drive innovation.2. Demonstrated expertise in various technologies as a Sales Engineer. Led consulting engagements with confidence, employing analytical thinking. Built strong relationships with customers, effectively overcoming challenges. Delivered successful implementations, innovative solutions, and cost-conscious approaches. Managed projects efficiently, ensuring consistency in support and customer satisfaction. Utilized expertise and leadership skills to provide timely solutions.3. Specialized in solution selling, webinar-based training, enterprise sales support, and product marketing support. Proficient in endpoint security, service desk/asset management, and desktop management. Experienced in responding to RFI/RFPs, executing pre-sales campaigns, and overseeing project and team management. Well-versed in sales operations.4. Led a team of subject matter experts with diverse IT and cyber specialties. Developed a West Coast cyber team for the Army, facilitating its application across various DoD organizations.

Experience

1. Information Technology Instructor

   Us Army

   Sep 2021 — Present

   Provide a baseline of essential knowledge and skills to develop a multi-disciplined Signal Soldierthat will then integrate into the Soldiers’ specific MOS training.1) Introduce foundational training at the start of Soldiers training2) Training is progressive in nature – lessons build upon each other3) Emphasis on troubleshooting, identifying the specific procedures of a task, and performing the actions necessary4) Increase the comprehension and understanding of essential network fundamentals and operations5) Conduct hands-on training using increased repetitions and labsIT Services LAN: IT Technician Trainer to integrate new Signal Soldiers, project manager.

Education

• Grand Canyon University

  Bachelor of Science (BS) in Information Technology with an Emphasis in Cybersecurity, Emphasis in Cybersecurity

  2018 — 2021

Skills

• Testing
• Windows 2000
• Windows/Mac Os
• Team Management
• IT Management
• Dhcp
• Disaster Recovery
• Linux
• Vmware Esx
• Data Center
• Python
• IT Service Management
• Security
• Systems Management
• Dns
• Integration
• Cyber Operations
• Virtualization
• Service Desk Management
• Windows
• Wireless Networking
• Vmware
• Cisco Technologies
• Leadership
• Security
• Enterprise Software
• IT Operations
• IT Project & Program Management
• Windows 7
• Computer Security
• Networking
• Operating Systems
• Mobile Device Management
• Windows Xp
• Mobile Devices
• Network Administration
• Management
• Business Process Improvement
• Computer Hardware
• System Administration