Usama Abdal
IT Workplace Manager @CELINE
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WORK HISTORY
IT Workplace Manager @CELINE
Paris, FR
EDUCATION
Horizons University
Bachelor of Business Administration (BBA), Global Business
Lycée Jean Monnet
Baccalauréat sciences et technologies industrielles, Electrical and Electronics Engineering
SKILLS
ABOUT USAMA ABDAL
A results-driven IT Workplace Manager with 14 years of experience delivering end-user support, managing digital workplace environments, and leading IT service projects across diverse organizations. Fluent in English and French, with a strong focus on user experience, operational efficiency, and modern workplace technologies. Skilled in managing End-user endpoint infrastructure, collaboration tools, device lifecycle management, and support operations in line with business goals. CCNA and MCP certified, with a proven ability to implement scalable solutions, streamline IT processes, and enhance user satisfaction. A clear communicator who bridges technical and non-technical teams, and a collaborative leader with a passion for continuous improvement and innovation in digital workspaces.
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