Usama Shaikh
Identity and Access Management | IAM | FIM/MIM | Azure AD | Azure Identity | Microsoft Entra ID Connect | Azure Information Protection | Microsoft Security
- Role
- Escalation Engineer (Fim Mim) at Concentrix
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Usama Shaikh
I am an Identity and Access Management (IAM) and Cloud Identity Engineer with extensive…
Experience
Escalation Engineer (Fim Mim)
Jul 2020 — Present · Pune, IN
Have experience in implementing, managing and troubleshooting various FIM/MIM components including MIM Synchronization, Service & Portal.Proficient in troubleshooting MIM workflows, MPRs, Sync rules, SSPR, MFA related issues. Experienced in providing all kinds of Advisory Support for MIM component installation and design related issues.Worked on high-priority critical and Severity A Service Requests with 24x7 engagement for prompt resolution.Handled Hybrid Identity Management solutions using GLDAP, GSQL, Microsoft Graph Connector and PowerShell Management Agents.Worked extensively with Active Directory, Azure AD, Azure AD Connect (Entra ID) Services.Part of Globally recognized FIM/MIM Microsoft CSS team.Efficient in collecting and analyzing the required data from MIM documenter, Windows Event Logs, Verbose tracing, Connector Tracing, MIM Service and Portal Tracing, Visual Studio.Worked in collaboration with the Microsoft Global Product team for FIM/MIM.
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