Usaid Syed
Network Engineer @Digital Space
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WORK HISTORY
Network Engineer @Digital Space
Newark, GB
Digital Subscriber line troubleshooting including raising faults with the Supplier, booking internal and external engineers and liaising with the customer on site themselves- EFM/Leased Line network troubleshooting/resolution- Basic router and switch configuration/diagnostics with Draytek, Technicolor and Cisco routers. Fortigate Equipment and switches- Network monitoring using Solarwinds and ScienceLogic and other tools- Workload/task management using ServiceNow- Working with Cloud solutions such as Cisco Meraki Wireless Network management.
EDUCATION
Coventry University
Msc, Engineering Management
NED University of Engineering and Technology
Bachelor of Engineering - BE, Telecommunications Engineering
Pakistan International School Jeddah (English Section)
O'Levels
BPP
Master of Science - MS, Data analytics
ABOUT USAID SYED
Experienced UK-based Network Engineer with NSE Level 3 certification, I am an ITIL Foundation qualified, self-motivated, and confident IT Professional with over multiple years of experience in the industry. I have been involved with a very wide range of technologies including VoIP, ADSL/FTTC/FTTP (Telecoms), Leased Lines, Wi-Fi,Windows/Linux servers, Cisco/Juniper routers/switches, Fortinet FortiGate series firewalls and many Cloud environments. I have exceptional fault analysis, troubleshooting and problem-solving skills as well as very high levels of numeracy and literacy. I am always customer-focused with the exceptional ability to communicate with people at all levels of technical expertise.Skilled in maintaining and troubleshooting network related issues.Confident in developing detailed project lifecycle from initial to final stage with engineering project partners to achieve optimal results.
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