Urvashi Kanaya
Senior Director Learning and Development I DEI Core team I Retention coach I former Operations leader
- Role
- Sr Director Learning Experience at Foundever
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Urvashi Kanaya
Responsible for the Site/Operating Center-wide L&D operations for all programs & clients. Responsible for managing the internal operating center/ KPIs for the operating center/site. Responsible for hiring, training, & managing a team of Managers, Training Specialists & Coordinator Responsible for in-class/nesting supervision & coaching for all training staff in the operating center/site. Responsible for the consistency/execution/results/coordination & delivery of New Hire Training, Nesting & BQM for the operating center/site/ Responsible for the throughput & New Hire Attrition – as deemed by the upstream processes – 0 – through end of Nesting + 30 days (varying degrees of accountability). Coaching, Development & Performance Management of the Training Specialists, Training Mangers, Coordinators etc. Responsible for budgetary compliance & maintaining of ratios & hcs. Owner of the vtf program. Responsible for consistency & compliance to all mandated tools, templates, formats & reporting guidelines.
Experience
Sr Director Learning Experience
Feb 2026 — Present
Education
Swami Vivekananda Institute Of Science And Technology
Graduate of commerce, Commerce
2001 — 2004
Swami Vivekananda Institute Of Science And Technology
Graduate, Commerce
1994 — 1996
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