Ursula Hildenbrand

About Ursula Hildenbrand

In addition to 15+ years of successful project and business management experience, constantly looking for improvements in terms of repeatable processes to reinforce consistency and reliability. Pay close attention to details with strong planning, scheduling, and delivery of timely and cost-effective projects. Meticulous in supporting Microsoft projects and dedicated to getting things done and resolving problems by digging into the details. Rely on fact-finding and proactively searching for risks. Reputation for going above and beyond expectations. Communication skills are a plus whether sharing information with the organization or creating compelling and informative emails and presentations for executives.Some notable achievements include the following: • Consolidated and relocated Microsoft Hardware Team Labs to a new building (19 hardware labs and six collaboration rooms), ensuring construction specifications were met. • Coordinated with product group engineers, building contractors, facilities, property management, and architects to achieve short, fixed deadlines on time and 12% under budget.• Spearheaded executive presentations and drove financial compliance and business planning with a $14M budget. • Partnered with finance to create scorecards. Monitored processes, built metrics for the CIO scorecard, and enhanced the efficiency of Rhythm of the Business (ROB) processes.• Played a critical role in the co-invention and patent of the Stem Grip, bringing the product from concept to market.Expertise includes the following: Business Management, Project Management, Budget Management, Executive Communications, Strategic Execution, Financial Preparation, Workforce/Year-End Planning, Program Management, Operations Management, Data Analytics, Customer Satisfaction, Collaboration, Power BI (5+ years), Metrics, and Dashboard Expertise.

Experience

1. Operations Manager, Customer Evidence Studio (Remote Microsoft)

   RedCloud Consulting

   Sep 2024 — Present · Redmond, WA, US

   As a valued member of RedCloud Consulting, I contribute to delivering innovative solutions and expert consulting services to help clients achieve their business goals. RedCloud is committed to driving results and fostering impactful relationships across diverse industries.

Education

• Seattle University

  Bachelor of Arts, Business Administration

• Project Management Institute

  PMP