Upendra Singh
13+ years in logistics /supply chain & Channel management|E-commerce & quick commerce expert | Operations,P&L, vendor,Driving efficiency, cost reduction ,warehousing,FM-MM-LM operation Specialist | Ex-DTDC Express Ltd |
- Role
- Operations Manager North Indian at Shree Maruti
- Location
- South Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Upendra Singh
I am a dedicated and results-driven professional with over 12 years of experience in…
Experience
Operations Manager North Indian
Oct 2022 — Present · Delhi, IN
Operation Manager handling E-com operations in first mile middle mile & last mile,• Handling First Mile (FM) and Last Mile (LM) operations for e-commerce and quick commerce platforms like BigBasket, Flipkart, TATA 1MG, Apollo, and Meesho involves a deep understanding of supply chain logistics, operational efficiency, vendor management, tech integration, and customer satisfaction.• Hyperlocal and Quick Commerce • Warehousing & Fulfillment Centers.• CRM CLOSURE within TAT• Inbound vs Delivery %• Monitoring and evaluation Line Haul, Monitoring and evaluation TAT• Available Vs delivery, Reach at Destinations Vs delivery %.• Monitoring FAT, FAD & TD,• HUB Service Level Performance as per Cut Off.• Network expansion• New Pincode development.• Customer Evaluation• Prepare Lane & Lane wise TAT.• Monitor Hubs Productivity, Efficiency, Utilization.• Monitor All Venders on fortnightly & monthly for Vehicle & Manpower Hiring & Performance.• Monitor AM Performance Sales level & operation Level. Productivity.• Monitor Supervisor & Biker Productivity, Efficiency, Utilization.• To make a strategy for existing customer how to improve our business.• Then identify potential market & customer segment to generate new business• Achieving monthly collection target• Monitor P&L Profit & Loss.
Education
Baghmara College Baghmara
Bachelor of Commerce - BCom
2006 — 2009
JB Knowledge Park Faridabad
Master of Business Administration (MBA)
2010 — 2012
DAV Schools Network
Intermediate
2003 — 2005
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