Upendra Baliga
Business Analyst @ Oracle | Payments | OCI Gen AI certified Professional™ | Azure| Microsoft certified AI900™ | Prompt Engineering | Agile | JIRA | Oracle Database SQL Certified Associate™ | Ex- ABB, Infosys
- Role
- Business Analyst at ORACLE FINANCIAL SERVICES SOFTWARE LIMITED
- Location
- Mangaluru, KA, IN
- LinkedIn followers
- 500 followers
About Upendra Baliga
Transforming Business Challenges into Scalable Solutions As a Business…
Experience
Business Analyst
ORACLE FINANCIAL SERVICES SOFTWARE LIMITED
Jun 2023 — Present · Bengaluru, IN
Successfully led the development of Integrated Unit Tests (IUTs) and Functional Specification Documents (FSDs), ensuring accurate alignment with client requirements and project objectives.Improved project delivery time by 20% through effective stakeholder management, bi-weekly progress reports, and enhanced communication strategies, resulting in higher customer satisfaction.Proficient in JIRA for tracking customization issues and ensuring timely resolution, as well as SQL for data analysis to provide actionable insights and project updates.Collaborated with cross-functional teams to identify and resolve system issues, significantly enhancing project efficiency and the client experience.Managed end-to-end project lifecycle for financial and banking clients, ensuring smooth execution, FSD sign-offs, and Quality Assurance testing, which led to high-quality deliverables and client retention.
Education
K J Somaiya Institute of Management
Postgraduate Degree
2021 — 2023
PESIT
Bachelor of Engineering - BE
2010 — 2014
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