Upendhra V.
Business Analyst | Certified Scrum Product Owner (CSPO) ®
- Role
- Business Analyst at MSC Mediterranean Shipping Company
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Upendhra V.
I’m a performance-driven IT professional with 6+ years of experience building reliable…
Experience
Business Analyst
MSC Mediterranean Shipping Company
Sep 2024 — Present · Chennai, IN
Developed expertise in the end-to-end lifecycle of shipping and logistics operations, with a focus on customer data management, process improvement, and system optimization.Owned full spectrum of customer data activities—creation, validation, updates, and deletions—ensuring data integrity, compliance, and seamless integration across logistics systems.Partnered with cross-functional teams, stakeholders, and software consumers to analyze business requirements, translate them into system enhancements, and deliver scalable data solutions.Led and coordinated a 22-member team, driving operational excellence, product quality assurance, and on-time delivery in production environments.Provided immediate L3 support by handling incidents raised from business users, ensuring minimal disruption and faster resolution of critical issues.Took voluntary ownership in decision-making during urgent business needs, enabling quick resolutions and maintaining operational continuity.Strong implementation of Agile methodologies—facilitating sprint planning, backlog refinement, and cross-team collaboration to ensure timely and quality deliverables.Conducted requirement gathering, business analysis, and stakeholder presentations to senior leadership, ensuring alignment between business needs and IT solutions.Delivered enhancement features that reduced operational risks, prevented penalties, improved turnaround time, and minimized revenue loss.Skilled in stakeholder management, data governance, Agile delivery, business process analysis, logistics system support, incident management, and quality assurance to enhance overall efficiency.
Education
Anna University
Bachelor of Technology
2014 — 2018
SBOA School & Junior College
10th
2000 — 2010
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.