Upender Singh
Workforce Management Analyst in TP Certified Data Analyst by Coding Invaders
- Role
- Workforce Management Analyst at TP
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Upender Singh
As a dedicated Workforce Management Analyst, I specialize in optimizing workforce efficiency through data-driven insights, strategic forecasting, and performance analytics. With expertise in scheduling and forecasting, I help organization align staffing resources with business demand to deliver exceptional service and operational excellence.I’m passionate about transforming complex data into actionable strategies that enhance productivity, reduce costs, and improve employee and customer satisfaction. Skilled in tools such as Excel, Power BI, SQL and workforce management platforms (Verint, Genesys), I bring a balance of analytical rigor and practical problem-solving to every project.My goal is to support smarter decision-making by bridging the gap between data and people—ensuring that every staffing plan, forecast, and process improvement drives measurable results.
Experience
Workforce Management Analyst
Sep 2025 — Present · Gurugram, IN
Education
Coding Invaders
Data Analytics
Delhi University
Bachelor of Commerce - BCom, Accounting and Finance
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